FAQ
Q: This is my first time buying from your websi...
A: "LOOSE" items mean they are pre-owned toys that come WITHOUT any outer packages or boxes. The benefit of "LOOSE" items are to save shipping cost since they are lighter, and...
Q: This is my first time buying from your websi...
A: "LOOSE" items mean they are pre-owned toys that come WITHOUT any outer packages or boxes. The benefit of "LOOSE" items are to save shipping cost since they are lighter, and...
Q: My package was sent back to Japan :( What sh...
A: Please contact us first at cstoysjapan@gmail.com with your invoice # and we will have to wait for the package to be back here in our office. Due to the...
Q: My package was sent back to Japan :( What sh...
A: Please contact us first at cstoysjapan@gmail.com with your invoice # and we will have to wait for the package to be back here in our office. Due to the...
Q: My shipping box was crushed and the toy itse...
A: Thank you for contacting us for your damaged package and we certainly feel sorry for this accident. All of our shipping methods are insured by Japan Post, and the...
Q: My shipping box was crushed and the toy itse...
A: Thank you for contacting us for your damaged package and we certainly feel sorry for this accident. All of our shipping methods are insured by Japan Post, and the...
Q: I recently purchased some items on your webs...
A: There are many reasons for declining payments and each case has to be investigated individually. In your case, there is no record of your purchase at your store account...
Q: I recently purchased some items on your webs...
A: There are many reasons for declining payments and each case has to be investigated individually. In your case, there is no record of your purchase at your store account...
Q: It has been more than 48 hours since I recei...
A: We saw your shipping choice was Registered SAL (Delivery Time: 7-45 days) , the most economical way to ship your package and it takes more time to be tracked than any...
Q: It has been more than 48 hours since I recei...
A: We saw your shipping choice was Registered SAL (Delivery Time: 7-45 days) , the most economical way to ship your package and it takes more time to be tracked than any...
Q: Why are DX Mach Drivers are so expensive !?
A: Fair Question :) We see the on-going prices at eBay is well over $100 these days and this is only our theory so please take it with a pinch of...
Q: Why are DX Mach Drivers are so expensive !?
A: Fair Question :) We see the on-going prices at eBay is well over $100 these days and this is only our theory so please take it with a pinch of...