FAQ

Q: I made a mistake about method of shipping. W...

A: If you placed the order already and paid for it, please contact us at <cstoysjapan@gmail.com> as soon as possible so we can try our best to accommodate with your request...

Q: I made a mistake about method of shipping. W...

A: If you placed the order already and paid for it, please contact us at <cstoysjapan@gmail.com> as soon as possible so we can try our best to accommodate with your request...

Q: How can I view the status of my order?

A: Please log in to your account first. You will see your "Account Details" page for all your order history.

Q: How can I view the status of my order?

A: Please log in to your account first. You will see your "Account Details" page for all your order history.

Q: Are there any way to know the schedule of co...

A: Please check our Activity Calendar HERE under our "Service" category menu. We will try our best to update our calendars for future release items.

Q: Are there any way to know the schedule of co...

A: Please check our Activity Calendar HERE under our "Service" category menu. We will try our best to update our calendars for future release items.

Q: I was taken to Japanese Paypal transaction s...

A: Please pick your currency from the pull-down menu first. Since we newly moved to this our store on Shopify, the migration to this new site and platform is slightly making our...

Q: I was taken to Japanese Paypal transaction s...

A: Please pick your currency from the pull-down menu first. Since we newly moved to this our store on Shopify, the migration to this new site and platform is slightly making our...