Q: It has been more than 48 hours since I received your shipping information, and there is still a, "no results found" message when I conduct a search. Would it be possible to receive an update on the shipping status of my order directly from you?
Auto API
A: We saw your shipping choice was Registered SAL (Delivery Time: 7-45 days) , the most economical way to ship your package and it takes more time to be tracked than any other shipping methods since it is carried slower than other shipping methods. Please be patient for it and it should appear in the tracking soon as it reached the next shipping sorting facility and our tracking system will send you emails automatically for more updates.
For your reference, please use our tracking page page here to have more accurate tracking information. The TNT service is not working properly on their end somehow and we encourage you to use our tracking system in our store here:
https://www.cstoysjapan.com/pages/packing-tracking-services
Thank you.
CSTOYS Internatinal